Welcome to Esther Ramos Gallery, your online space for acquiring unique and original artworks. By browsing our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Esther Ramos Gallery. By using our services, you represent that you are at least the legal age of majority in your country or that you have the consent of a responsible adult.
2. Products and Purchase
• All of our artworks are one-of-a-kind or limited-edition pieces. The images shown are representative and may present slight variations in color or texture due to the artistic nature of the product.
• Dimensions, materials, and techniques are specified on each product page. If you have any questions, please contact us before making a purchase.
• To make a purchase, you must provide truthful and up-to-date information.
• We reserve the right to refuse or cancel orders for reasons such as pricing errors, stock issues, or suspected fraud.
3. Prices and Payments
• Prices are expressed in euros €. Payment will be made in euros €, and any associated costs, such as currency exchange or other fees, will be borne by the buyer in their place of origin.
• We reserve the right to change prices without prior notice.
• Payments are made through secure platforms. We do not store bank details.
4. Shipping
• We ship nationally and internationally. Costs are calculated at checkout.
• Each work is carefully packaged to ensure its protection during shipping.
• Delivery times are estimated and may vary depending on location and external circumstances.
• We are not responsible for delays caused by the courier service or customs.
5. Returns
• Because they are artworks, we do not accept returns except in cases of damage during shipping or an error in the order.
• Return shipping costs are the customer’s responsibility, unless the product is defective.
• If you receive a damaged artwork, you must notify us within 48 hours of receipt, attaching photographs of the damage.
• In the event of an approved return, a refund or replacement will be issued subject to availability.
6. Intellectual Property
• All artworks and content on the site (photographs, text, design) are protected by copyright.
• Reproduction, distribution, or use without the express authorization of the artist or Esther Ramos Gallery is prohibited.
7. Data Protection
• Your personal information will be treated in accordance with our Privacy Policy.
• We do not share your data with third parties except as necessary to process your order.
8. Applicable Law
These terms are governed by current Spanish law. Any dispute will be resolved before the competent courts of Barcelona.